Legal Information
This Refund and Payment Policy explains how LABRIDGE handles refund, credit note, reversal, and payment-related matters for services connected to the website.
Last updated: June 28, 2026
These terms describe how Labridge manages website access, business enquiries, and partner interactions through the Labridge website. For questions about these policies, please contact us at info@labridge.in or visit us at 1011, D Wing, 1st Floor, Akshar Business Park, Sector 25, Vashi, Navi Mumbai, Maharashtra - 400703.
To claim a refund, credit note, or reversal for tests that are not performed, cancelled, or involve excess or incorrect billing, please submit the relevant documents and reports within one week of sample registration.
If the payment was made through a payment gateway, the refund amount will be credited according to the payment gateway's terms and conditions, following verification of the records and documents.
Users or customers acknowledge and agree that payment mechanisms may be governed by separate agreements between the third parties providing these facilities and the Company.
Users or customers understand and agree that the Company takes no responsibility or liability for any malfunction or defect in any payment procedure. The payment of the price is the sole responsibility of the user or customer.
Users or customers acknowledge and agree that services will only commence once the payment is realized in the Company's accounts if online payment is opted for.